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What Makes A Great
Manager by
Gerard M Blair "The first steps
to becoming a really great manager are
simply common sense; but common sense is
not very common. This article suggests
some common-sense ideas on the subject
of great management."
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Why Most People
Will Never Reach Their Goals
by Carole Nicolaides
Customer service is the foundation on
which businesses are created. Unless you
understand your customers and treat them
with respect, you will go out of
business. That is a well-known fact.
However, too often leaders fail to see
that creating high quality products, or
delivering excellent services is
dependant on people, not corporations.
Individuals within your firm must be
treated well and managers must be
instilled with a caring attitude toward
others in order for your business to
function at its maximum potential. How
can we expect our people to give
customers good service if they are not
given that from us – their leaders?
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Quotations from
Chairman Powell by
Oren Harari I'd
like to share with you a compendium of
advice from the general. With the
exception of the occasional paraphrase
to keep grammatical consistency (which
will be noted), I present Powell's words
verbatim in bold—18 priceless lessons,
to be exact. After each quotation from
General Powell, I attach my own civilian
commentary which I hope you will find
useful.
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The New Version of
NO
Published: 03/02/2010 by Iain
Sandy
A friend once complained to me
about a suitor who would not accept “no”
for an answer. I was curious, and asked
her to tell me what she said to the
gentleman.
She said… “I told you. I told him that I
did not want to go out.”
I persisted, and asked her to tell me
EXACTLY what she said, to which she
responded,
“Well, he asked me out, and I told him I
was busy. But he keeps asking me!”
I said to her, “Well there you have it,
you did not tell him no. You simply
pointed out an obstacle. What he heard
was ‘if I was not busy then…’”
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